The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Privacy Policy for ShivayaiJewelry
We value your privacy and take it seriously. At ShivayaiJewelry, we only collect personal information necessary to fulfill your order (such as name, address, and email), and we never share your data with third parties except as required to complete your order (e.g., shipping providers or Etsy).
We do not use your data for marketing purposes unless you explicitly subscribe to our updates or newsletters.
Your data is stored securely and only retained as long as necessary for fulfilling your order and complying with our legal obligations (such as tax laws). You have the right to request access, correction, or deletion of your personal data at any time.
If you have any questions or concerns about your privacy, feel free to contact us at: shivayaijewelry@gmail.com
We use high-quality 925 sterling silver as our base metal. You can also choose 24K gold plating, or real gold options in 10K, 14K, or 18K. Stones are moissanite, lab-grown, or natural diamonds, based on your preference.
(We primarily craft our jewelry in 925 sterling silver with high-quality moissanite diamonds. Each piece is handmade with care, precision, and attention to detail.)
Yes! We specialize in custom jewelry. Share your name, logo, idea, or reference photo — and we’ll design a CAD file and create a unique piece just for you.
(We first create a custom CAD design (digital jewelry file) and share it with the customer. Based on their feedback, we make any required changes. Once the design is confirmed, we begin the making process with the highest quality craftsmanship and finishing.)
"Iced-out" means the jewelry is fully covered with diamonds or sparkling stones for a flashy, luxurious look — popular in hip hop culture. We use moissanite or lab diamonds for brilliant shine.
Yes, we offer jewelry in 10K, 14K, and 18K gold. For stones, you can choose moissanite (most popular), lab-grown diamonds, or natural diamonds. Message us for a custom quote.
Usually 5-7 weeks for making, and 7-8 days for delivery (If You Upgrade shipping 4-5 Days), depending on location. We’ll update you at every step — from design to dispatch.
Yes, for custom orders, we provide a CAD preview (3D design) before production. You can request changes before we proceed.
Absolutely! Contact us with your timeline and quantity — we’ll try our best to meet your deadline with quality.
Avoid harsh chemicals and store your jewelry in a soft cloth or box. Our silver jewelry is made to last — polish gently to maintain shine.
Yes! We ship worldwide with tracking. All orders are securely packaged to ensure safe delivery.